Satisfied Paloma customers

Reviews from our customers

We like satisfied customers. Nine out of ten customers recommend us.

97%

Our support

97% are very satisfied with the help they got

The rest were satisfied. No one was dissatisfied.

This is how our customers answered after contacting support in September 2026.

4.57

Reviews

4.57 out of 5 on BusinessWith

This is how our customers rate Paloma. Read the reviews on BusinessWith

Paloma reference

It feels close, and we like that.

With Paloma you can have a dialogue. It is not a multinational company where you get stuck in support forms. We can call, email and get a quick answer. It feels close – and we like that.
Rolf Ericson Bil
Monica Johnson
Elisabeth Egnell

Works really well

– We use Paloma's whole platform in several parts of the organisation: HR, club development, communication and marketing. The event module is a vital tool for collecting registrations and administration. We handle evaluations and analyses with the survey feature. And last but not least, we regularly send newsletters from the association and SSF Längd, and have handled other mailings with Paloma's newsletter module since 2013.
Svenska Skidförbundet
Elisabeth Egnell
Hasse STEC

Working with Paloma has been fantastic

Working with Paloma has been fantastic for reaching the members in motor sport. From STEC we give Paloma a big thumbs up.
STEC Svenska mästerkspaet i racing
Hans Söderström
Skedvi Bröd

Help is always close at hand!

Help is always close at hand when I get stuck or have questions. They bring inspiration and useful tips, and are worth reading both for content and for technical solutions for our own newsletters.
Skedvi Bröd
Maria Adeström
Emil Coompanion

Awesome support!

Awesome support! Short waiting times and patient, highly skilled staff. +++++ from us!
Coompanion Mälardalen
Emil Atak

Easy to use

We at Hjalmar & CO really like your newsletter system. Easy to use, reasonable prices and good service if you need help/support. We also like that you are a Swedish company with roots in Dalarna. We are a web/SEO agency and we always recommend you to our customers who want to get started with newsletters
Hjalmar & CO
Kicki Bental

User-friendly all the way

User-friendly all the way to the fingertips, but above all with tremendous service! Exactly what we were looking for. It makes our work much smoother - simple as that!
Mötesplatsen Steneby
Funny Livdotter

Very easy to understand

It is very easy to understand. Especially the drag & drop feature, which is very intuitive. Image handling is smooth too, since you do not have to cut and crop before working with it in the editor. We have not had many support cases with the tool, but when we have, we have received good service and backing from Paloma's staff, concludes Maria Sehlström.
The Absolut Company
Maria Sehlström

Fantastic support

We use Paloma a lot in our organisation. Super easy to understand, with unbeatable support. We are very satisfied!
Sveriges Marknadsförbund
Francesca O´Brien

We are very satisfied

We are very satisfied with Paloma overall. It is actually very rare that anything goes wrong with the tool, so I have nothing negative to report. If something does go wrong, Paloma has fast and efficient support. They are also open to changes to their tool, and I feel we have almost developed some parts together, for the best possible result.
Dalarna Business
Malin Croner